📌 Digital Product Policy
At HypeHaven, we provide premium digital advertising products, including templates, guides, AI tools, and masterclasses. Due to the nature of digital downloads, all sales are final. However, we are committed to ensuring your satisfaction and offer support in case of any issues.
🔄 Eligibility for Refunds
Refunds will only be granted under the following conditions:
✅ Duplicate Purchase – If you accidentally purchase the same product twice, contact us within 7 days for a refund of the duplicate charge.
✅ Technical Issues – If the product is corrupted, inaccessible, or contains major technical faults that we cannot resolve, we will offer a replacement or a refund.
✅ Non-Delivery of Product – If you do not receive your product within 24 hours due to system failure, contact us, and we will ensure immediate delivery or issue a refund.
❌ Non-Refundable Cases
🚫 Buyer’s Remorse – As digital products cannot be returned, we do not offer refunds for change of mind.
🚫 Wrong Purchase – Please review product details before purchasing. We do not provide refunds for accidental selection.
🚫 Failure to Use the Product – We are not responsible for the customer’s inability to use the product due to lack of knowledge or software incompatibility.
🚫 Unauthorized Sharing – If we detect product sharing, refund requests will be denied, and access may be revoked.
🛠 Need Help?
If you experience technical issues or have questions about a product, reach out to our support team. We’re here to help troubleshoot and ensure you get the best experience.
📢 Before requesting a refund, let’s find a solution together!